OKX P2P USDT Sale Led to My Bank Account Closure and Legal Investigation - Urgent Request for Official Documents and Support
I am conducting P2P sales of USDT through listings on okx.com. In January 2025, I received a payment of 100,980 TL in exchange for selling 2,754.32 USDT. The order numbers are: 250109171632735 and 250111185510143. After the sale transaction, the funds sent to my bank account led to my account being closed by a head office decision. My account was fully closed after I received the money.
A few months later, I was called in for questioning. It was stated that the individual k*** k****, who sent me the money, had obtained it through illegal means and that I had sold USDT to this person, placing me in a suspect position. However, I had no knowledge of how this person earned the money, nor was it possible for me to know. I do not know this person; I only conducted the sale through the OKX P2P platform. I have sales receipts, the receipt uploaded by the buyer to the system, and screenshots of the sales interface available, and the buyer's OKX profile appears to have completed KYC verification. However, I do not have any other documents like a contract.
Similarly, I have been called in for questioning multiple times before due to different P2P sales, and I have faced the same allegations each time. I am a student and do not have the financial means to hire a lawyer. When I contacted OKX customer service, they only told me that I need to speak with a lawyer and provided no further support on this matter.
I am requesting official and detailed evidence documents from OKX authorities regarding the transactions mentioned above. I reiterate that I do not know these individuals and was simply using the service provided by the platform. Please help resolve my grievance.my chat id #25422898
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acejyke
TradingView
12 Январь 2026
For me, a newbie in trading, OKX is very much user friendly.
the app is very easy to use and if there are questions, the customer service is prompt and very helpful in providing answers and solutions.
the trade fee is also very affordable.
OKX also lists most of the crypto coins.
I would like to recommend, that OKX would also have other earning opportunities such the article creation with rewards, gifting or red box sharing
overall, 5⭐ for me
C
Crypto Chronic
Trustpilot
11 Январь 2026
Warning, they block your funds.
Warning! Don’t send AED funds to OKX Dubai. They will lockdown your funds once you make a deposit even though you are fully KYC verified and setup the deposit approvals already from Emirates bank. They will not even bother to tell you about the 5-day withdrawal hold period when you make a deposit! Once funds have cleared, then will block crypto withdrawals with a “high risk address” block. My own self-custody address is high-risk eh? You’ve been warned. Stay away from this exchange
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Jareb Panesa
Google Play
11 Январь 2026
App funktioniert grundsätzlich, aber die Konto-Verwaltung ist ein Albtraum. Sub-Accounts lassen sich nicht löschen, SMS kommt nie an, Passwort-Reset geht nicht – ich war stundenlang im Deadlock, Bluthochdruck, Zittern, kompletter Frust.
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Khang1503
TradingView
11 Январь 2026
Tôi rất thích OKX vì nó có nhiều ưu đãi và cũng thích tính năng P2P
Bảo mật mọi chức năng an toàn
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Dimass385
TradingView
10 Январь 2026
I always like using OKX because every time there is an airdrop you can know the price that will be available when it is listed so you can prepare yourself to earn more money. Thank you OKX
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PHEnter
TradingView
10 Январь 2026
One of the most secure with great security layer, even though sometimes laggy, but overall i have great experiences here
J
jeffalfred66
TradingView
10 Январь 2026
i always like using okx because its easy to navigate and am well informed if there is an airdrop
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gassanameriki
TradingView
10 Январь 2026
always like using OKX because every time there is an airdrop you can know the price that will be available when it is listed so you can prepare yourself to earn more money. Thank you OKX
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freelancerdesha
TradingView
10 Январь 2026
Excellent liquidity and performs well during stress as it didn't suffer during October crash
Only issue not enough listed coins as other exchanges. Selectivity is good and I like their approach but they can work on listing more high quality crypto currencies
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william.jimmylogan.logan713
Trustpilot
9 Январь 2026
my advise is to never use this…
my advise is to never use this platform. They take your winning trades everytime you win a trade. They come up with several reasons why your trade was not filled. The also withdraw from your Bank without you knowing until you check your account. very poooor!!!! place to trade Bubble Gum!!!!!. Also, when you complain about it. they will lock you out of your account and keep your balance.
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abdelrahmansabry156
TradingView
9 Январь 2026
منصة OKX: "السهل الممتنع" في عالم الكريبتو.. تستاهل ولا لأ؟
لو بتدور على منصة تداول تجمع بين شطارة المحترفين وسهولة المبتدئين، يبقى لازم الكلام يكون على OKX. المنصة دي في الفترة الأخيرة قدرت تثبت رجلها وبقت "حريفة" في تقديم تجربة مستخدم مريحة جداً.
ليه OKX عاملة قلق؟ (المميزات)
أبلكيشن "ابن حلال": أول ما تفتح التطبيق، هتحس إنك فاهم كل حاجة. لو لسه بتبدأ هتحول لوضع الـ (Lite) وكل حاجة بتبقى واضحة، ولو إنت "ديب" في التداول هتحول للـ (Pro) وهتلاقي كل الأدوات والشارتات اللي قلبك يحبها.
بوتات التداول (ببلاش!): مش محتاج تدفع اشتراك في بوتات خارجية. OKX عندها بوتات "Grid" و "DCA" جاهزة، بتشغلها وهي تبيع وتشتري مكانك وأنت نايم، ودي ميزة جامدة جداً في تذبذب السوق.
الأمان مش مجرد كلمة: المنصة بتطلع كل شهر تقرير (Proof of Reserves) يعني بتقول للناس "فلوسكم موجودة ومعايا غطا ليها أكتر من 100%"، وده بيدي راحة بال كبيرة.
محفظة الـ Web3: دي بقى حتة تانية خالص! المحفظة بتاعتهم مدمجة في الأبلكيشن، تقدر تدخل منها على عالم الـ DeFi والـ NFTs وتتعامل مع منصات زي Uniswap من غير ما تخرج بره التطبيق.
نسخ الصفقات (Copy Trading): لو مش فاضي تحلل، تقدر تشوف الناس "الحريفة" اللي محققة أرباح وتنسخ صفقاتهم بضغطة زرار.
إيه اللي ممكن يضايقك؟ (العيوب)
التوثيق (KYC): المنصة "ناشفة" شوية في موضوع التوثيق، لازم ترفع بطاقتك وتتأكد من بياناتك قبل ما تعمل أي حاجة، بس ده في الآخر لمصلحتك ولأمان حسابك.
الزحمة في الخيارات: من كتر المميزات والخدمات اللي فيها، ممكن لو إنت لسه جديد خالص "تتوه" شوية في أول نص ساعة، بس مع التعود بتبقى زي الفل.
الزتونة:
منصة OKX هي الاختيار الصح لو إنت عايز منصة "ثقيلة" وعمولتها قليلة، وفي نفس الوقت شكلها شيك وسهل في التعامل. هي حالياً المنافس الأقوى لأي منصة تانية، وواخدة حتة التكنولوجيا والـ Web3 في منطقة لوحدها.
تقييمي ليها: 9.5 من 10 (عشان بس مفيش حاجة كاملة!)
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Sven Fett
Google Play
5 Январь 2026
OkX hat riesen Potential allerdings viel zu wenig coins viel zu wenig Möglichkeiten zu handeln die Benutzeroberfläche fürs Handy ist ein Witz am Laptop top Trading über Trading views das beste was du machen kannst wenn du diese App nutzt für Sport Käufe auf jeden Fall zu empfehlen
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HALLO Sexy
Google Play
5 Январь 2026
Vorsicht vor dieser Website; es handelt sich um Betrüger und Gauner. Ich habe dort Geld und möchte es abheben, aber das geht nicht. Ich habe es tausendmal versucht, aber sie wenden Täuschung und Lügen gegenüber den Menschen an.
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John Plummer
Trustpilot
4 Январь 2026
I have been trying to set up my Account…
I have been trying to set up my Account several times and it keeps coming back that my ID was out of date which was incorrect. They have not resolved this after almost 3 months. They need to use their EYES and not rely on automated systems. I will be cancelling my account and go elsewhere. Their support is terrible.
Good bye OXK, you have failed more than four times!!!
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Altamash Rumon
Trustpilot
1 Январь 2026
okx scam
I buy 14 pi coin and hold on okx. Now after 6 months i can't login. Even i give phone otp and email otp its still same. Show me agdum-bagdum 😁 i will not recommend okx to everyone. I also forget my 14 pi cz its very cheap. Khalli balli but i also delete okx app from my phone. I will never ever install okx again
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Saskat Manito
Google Play
1 Январь 2026
Nach diesen miesen Bewertungen werde ich mich gar nicht erst registrieren und anmelden.
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david rosa
Trustpilot
30 Декабрь 2025
@OKXHelpDesk @OKX I need an urgent…
@OKXHelpDesk @OKX I need an urgent update on Ticket #6655141. My account has been restricted for 15 days due to a joint ACH account verification. All documents were provided weeks ago, but no response since Dec 23rd. This delay is unacceptable. Please escalate! 🚨
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Real RedFolves
Trustpilot
29 Декабрь 2025
Honeypot scam marked as safe
I just got my funds trapped in a honeypot scam token which the app marked as safe (see files(dot)catbox(dot)moe/qptgmf.png ).
Hope you can launch an investigation on this. The token address is: 0x53de7aa765b90ce32f1dec9b79b3fb3a93b044a1.
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John Betenbaugh
Trustpilot
29 Декабрь 2025
OKX scammed me
I put into okx in the past 2 months time over $500 and was required to only put into the sight $140 to get rewarded and my reward scale stayed stuck on $125 and would not advance witch would of triggered the bones $90 it promised so okx are scammed me and lied to me
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hoody rudie
Google Play
27 Декабрь 2025
The stupid thing ever before I was like it then the EU rules now they don't want to give me my money or 2 days ticket i hate this app now because tax is social number is for work enough but these want everything like payroll for what control and this no one need it
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Jeff
Trustpilot
24 Декабрь 2025
Untrusted
I saw an official OKX link on Google about a new user promotion and I decided to sign up. I went through the security process, deposited cash and made a trade. After nothing has happened, I reached out to support to inquire about the promotion and was told he was not aware of any promotions. After sharing the link and screenshot, then he informed me the promo was only for MENA regions. Then why they have the links up on US search results and without providing any context on the promo page?
I then inquire about the referral program, and was also told that they cannot link my account to any referrals.
Imagine yourself going through all these trouble just to get a response that they cannot help whatsoever. Now imagine if you got your crypto stuck in their platform and they told you they cannot help. Please do yourself a favor and avoid using this exchange.
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Ibrahim Özsoy
Google Play
23 Декабрь 2025
versuche seit über einen monat mein geld auszuzahlen was nicht möglich scheint
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Miguel
Trustpilot
21 Декабрь 2025
OKX has achieved something I didn’t…
OKX has achieved something I didn’t think was possible: a user experience so aggressively “secure” that it feels indistinguishable from being punished for trying to access my own money.
I’ve been procrastinating moving funds off OKX for a full year because every withdrawal turns into an obstacle course: prove wallet ownership, digital signature nonsense, Travel Rule paperwork, then email code plus phone code, and if your timing isn’t perfect it expires and tells you to start over from the beginning.
Security is supposed to protect customers, not exhaust them into surrender. This is the first platform where I honestly felt, “I would rather risk getting my crypto stolen somewhere else than deal with this level of cumbersome security again.” That’s not a compliment. It’s a warning.
If you enjoy repeating the same withdrawal process multiple times because the system times out, being forced into extra verifications for routine self-custody transfers, and generally feeling like the platform doesn’t trust you enough to let you leave—OKX is perfect. Everyone else: avoid.
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Sergey Tarasov
Trustpilot
17 Декабрь 2025
I think it's just a joke
I think it's just a joke. No clear communication, it feels like a scam
K
Keith
Trustpilot
13 Декабрь 2025
OKX Double-Charged Me, Then Took More — Avoid This Scam
I always start with low amounts first to make sure I can go through the whole process of deposit and withdrawal with a new exchange. Thank GOD I did, because it saved me from losing a lot more.
I deposited $70 from my checking account. Two days later, I logged in and received a message telling me to sell my crypto to"payback" the $70 — claiming the money was never withdrawn from my bank.
But here's the thing: my checking account showed 5 separate $10 withdrawals to OKX — that′s $50 they already took.
Trying to resolve the issue, I deposited an additional $30 to cover what they claimed I owed. What happened next?They with drew the $30 from my checking account AND took $50 from my OKX balance.
Let's do the math:
--Total deposited: 80(50 + $30)
--Amount remaining in my account: $24
--Money missing: $56
Where did my money go? No explanation. No support. Just gone.
Bottom line: OKX took my money through confusing transactions, false claims, and double charges. This is not a legitimate exchange — it's a scam operation.
Thank GOD it was only $56 lost. Imagine if I had trusted them with thousands.
Do yourself a favor: stay far away from OKX. Don't make the same mistake I did.
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digitalcrow
Trustpilot
8 Декабрь 2025
You can't withdraw unless you wait for…
You can't withdraw unless you wait for some days !
i wish i knew it before i deposit !
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Francesco Bianco
Trustpilot
7 Декабрь 2025
Extremely disappointed with OKX
Extremely disappointed with OKX. I’ve been unable to withdraw my own funds due to repeated MFA errors, and support has been useless. I contacted them over a week ago and all I get is ‘be patient’ with no real solution or timeline. It’s unacceptable for a platform handling people’s money to leave users stuck like this. This experience has destroyed my trust in their service. I can’t recommend OKX to anyone until they fix these issues.
Edit:
I had a serious issue with the OKX mobile app where a withdrawal consistently failed on app but worked on web. Instead of acknowledging a possible app-side defect, support immediately defaulted to denial because they couldn’t reproduce it internally.
From there, the experience went downhill fast.
I was repeatedly asked to generate and upload app logs, effectively turning me into unpaid QA, while being told upfront that no compensation would be considered under any circumstances, even if the issue was confirmed. Time spent, effort, and cooperation from the customer are treated as worthless.
Worse, the tone from support was dismissive and borderline hostile. The stance was essentially: “Give us logs or we do nothing — and don’t expect anything in return.” That is not customer support; that’s outsourcing internal engineering failures to users.
To be clear:
The issue was never resolved on the app
No responsibility was taken
No goodwill was shown
The case was stonewalled unless I continued to cooperate for free
When I escalated appropriately, I was lectured about “scope” rather than helped. The message was clear: compliance theater over actual problem-solving.
I ultimately withdrew my funds and closed my account. It’s a pity, because OKX is one of the few platforms in Europe supporting Pi Network properly — but platform coverage does not excuse poor conduct, arrogance, or zero customer respect.
If you value accountability, transparency, or basic professionalism, think twice. Once something goes wrong, you’re on your own.
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Sven Fett
Google Play
5 Декабрь 2025
Leider und das ist wirklich meine einzige Kritik ist dass man nicht mit zumindest mit bis zu 5x leverage traden kann bitte fügt das noch hinzu und das ist sehr schwierig das okx Börsen System mit Trading view zu verknüpfen. und bitte bitte bitte Liste der coins erweitern. ihr müsst aufholen.